Terms and Conditions.
This website, www.nourishingterrains.com.au/ , is owned and operated by Nourishing Terrains (ABN:
60 252 472 661). If you require any further information or have any questions regarding these terms
and conditions, please contact:
Lauren Windsor
Email: info@nourishingterrains.com.au
Tel: 0424 623 507
These Terms and Conditions govern your use of the website located at
https://nourishingterrains.com.au and any related services provided by Nourishing Terrains. Please
take some time to read them as they inform you of your rights and obligations, and it’s important for
Nourishing Terrains to ensure that we both know where we stand.
By accessing https://nourishingterrains.com.au, you agree to abide by these Terms and Conditions
and to comply with all applicable laws and regulations. If you do not agree with these Terms and
Conditions, you are prohibited from using or accessing this website or using any other services
provided by Nourishing Terrains.
We, Nourishing Terrains, reserve the right to review and amend any of these Terms and Conditions
at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of
Service will take effect immediately from the date of publication.
These Terms and Conditions were last updated on 15 March 2022.
All services offered advertised on this website and in clinic are in compliance with the Australian
CONSUMER LAW
Limitations of Use
By using this website, you warrant on behalf of yourself, your users, and other parties you represent
that you will not:
modify, copy, prepare derivative works of, decompile, or reverse engineer any materials and
software contained on this website;
remove any copyright or other proprietary notations from any materials and software on this
website;
transfer the materials to another person or “mirror” the materials on any other server;
knowingly or negligently use this website or any of its associated services in a way that abuses or
disrupts our networks or any other service Nourishing Terrains provides;
use this website or its associated services to transmit or publish any harassing, indecent, obscene,
fraudulent, or unlawful material;
use this website or its associated services in violation of any applicable laws or regulations;
use this website in conjunction with sending unauthorized advertising or spam;
harvest, collect, or gather user data without the user’s consent; or
use this website or its associated services in such a way that may infringe the privacy, intellectual
property rights, or other rights of third parties.
Intellectual Property
The intellectual property in the materials contained in this website are owned by or licensed to
Nourishing Terrains and are protected by applicable copyright and trademark law. We grant our
users permission to download one copy of the materials for personal, non-commercial transitory
use. No portion of this website may be copied or replicated without written consent from Nourishing
Terrains.
We don’t mind if you share information from our website on social media, as long as you provide a
direct link to the page where the content was found.
This constitutes the grant of a license, not a transfer of title. This license shall automatically
terminate if you violate any of these restrictions or the Terms and Conditions, and may be
terminated by Nourishing Terrains at any time.
Liability
Our website and the materials on our website are provided on an 'as is' basis. To the extent
permitted by law, Nourishing Terrains makes no warranties, expressed or implied, and hereby
disclaims and negates all other warranties including, without limitation, implied warranties or
conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual
property, or other violation of rights.
In no event shall Nourishing Terrains or its suppliers be liable for any consequential loss suffered or
incurred by you or any third party arising from the use or inability to use this website or the
materials on this website, even if Nourishing Terrains or an authorized representative has been
notified, orally or in writing, of the possibility of such damage.
In the context of this agreement, “consequential loss” includes any consequential loss, indirect loss,
real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill,
loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data,
whether under statute, contract, equity, tort (including negligence), indemnity, or otherwise.
Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability
for consequential or incidental damages, these limitations may not apply to you.
Accuracy of Materials and Visitor Responsibilities
The health information appearing on our website and our social media channels is not
comprehensive and is for general health information purposes only. Nourishing Terrains does not
warrant or make any representations concerning the accuracy, likely results, or reliability of the use
of the health information on this website, or otherwise relating to such materials or on any
resources linked to this website. The information provided is for educational purposes only and we
cannot be responsible for the use that you make of that information. General health information
provided can never substitute professional tailored health information to your personal situation. By
using health information on this website, you do not form a professional relationship with
Nourishing Terrains unless you choose to engage with us by purchasing one of our services.
We ask that you use your common sense and contact your medical healthcare provider if you have a
particular health problem. You agree that you will continue to work with your medical professional if
you are currently under treatment for a medical condition. For those with serious medical conditions
or a medical emergency, please seek immediate medical advice from a doctor or the nearest medical
emergency department.
Testimonials
Any testimonials that are displayed on our website are based on personal experiences of previous or
current clients. Any results achieved by other clients, do not guarantee that anyone else will also see
the same results.
Links
Nourishing Terrains may provide links such as research, news articles and other third parties sources.
We have not reviewed all of the sites linked to its website and are not responsible for the contents
of any such linked site. The inclusion of any link does not imply endorsement, approval, or control by
Nourishing Terrains of the site. Use of any such linked site is at your own risk and we strongly advise
you make your own investigations with respect to the suitability of those sites.
Downloads
When uploading anything to our website we do our best to ensure that it is safe. In relation to any
viruses or other damage occurred when downloading our material, we take no responsibility.
Right to Terminate
We may suspend or terminate your right to use our website and terminate these Terms of Service
immediately upon written notice to you for any breach of these Terms of Service.
Specific Disclaimer
This specific disclaimer relates to our health services and products offered. As a Nutritionist it is my
responsibility to use my university bachelor degree training to provide education to my clients about
their health and wellbeing. Nourishing Terrains does this through offering 1:1 consultation services,
recipe development, menu planning and prepping, healthy food shopping excursions and food
pantry make-overs. For the suitability of a service, potential results and/or problems that may arise,
can be discussed (obligation-free) before commencing with a service by contacting us.
Payment Terms
When paying for our in-person services, payments can be made via bank transfer, cash or electronic
payment device.
For any Online/Telephone consultations, payments are made via bank transfer at least 24 hrs before
the consultation takes place.
Delivery
All our in-person nutritional medicine consultations are currently located here;
To book an appointment, you can either book online via our website, call us or send us an email. See
our Contact page on the website;
https://www.nourishingterrains.com.au/contact
Delivery of online nutritional medicine consultations will take place via zoom. Once a consultation
has been booked and confirmed, Nourishing Terrains will send an email with a link to the zoom
scheduled meeting. Clients do not need to have a zoom account to join a scheduled zoom meeting.
Once the link supplied by Nourishing Terrains is clicked on, the client will be prompted to download
the software for zoom. It is up to the client if they wish to create a zoom account or not, it is not
required to attend the zoom meeting.
After a booking has been confirmed for one of our services, Nourishing Terrains will send the client a
confirmation email. For any initial nutritional medicine consultations an intake form will be included
in this email. We highly recommend that you complete this intake form and return it before your
first appointment as it enables us to run a smoother initial consultation.
Delivery of information post consultation will take place via email. Any handouts or other
educational resources will be delivered as downloadable PDF or Microsoft word documents.
Cancellations Policy
Nourishing Terrains will not charge any consultation fee for any booked services that are cancelled
with 24 hours or more notice. For cancellations that are less than 24 hours before the booked
service there will be a charge of 50% of the total service cost. Cancellations made less than 2 hours’
notice before a booked service will be charged the full amount of the service cost. Nourishing
Terrains will of course consider certain circumstances when it comes to considering particular
reasons for cancellations.
Should the nutritionist be unwell, they will strive to make immediate contact with the client and
reschedule the appointment to an appropriate date.
Consumer Guarantees
Minor Problems
Whilst working together it is possible that minor problems may arise. Technology problems such as
the internet cutting out during a online consult or the nutritionist falling ill and thus unable to attend
a consultation or other booked services. We strive to address these problems as swiftly as possible
and may try to fix things via resending a link to a scheduled meeting, calling our clients or sending an
email to notify them of the minor problem. When minor problems are occurred by our clients we
appreciate as much notice as is possible.
Major Problems
It’s possible that whilst working together major problems may arise. This may be a situation such as
an extended period of illness from our nutritionist or a personal family situation where the
nutritionist is required to care for a family member. In case of such a situation, we may be required
to pause all business operations for an extended period of time. If this shall occur, we may offer our
continued service at a later period of time.
Terms of Sale
In the case of the cancellation of a service, you will be required to inform us in writing via an email or
by calling us. Please leave a detailed message if we do not pick up the telephone. If the service has
been paid for in full and has been cancelled 24 hours or more prior to the scheduled appointment, a
full refund will be provided.
Visitor Information
Respectful Communication
We ask that if you take the time to interact with us via our website or one of our social media
profiles, that you do so with respectful behaviour. We have a zero tolerance policy when it comes to
spam and/or disrespectful behaviour that is directed at as and/or others that may be interacting
with us through our website or social media profiles. Nourishing Terrains will delete any
inappropriate and/or offensive comments made on our website or social media channels.
Third Party Content
We may at times share links or articles on our website or social media accounts from other people in
the health and wellness industry. The content of these articles is not our opinion but that of the
author that wrote the article or created the information. We share information from others in the
industry that we know, admire, trust, and highly recommend their content.
Severance
Any term of these Terms and Conditions which is wholly or partially void or unenforceable is severed
to the extent that it is void or unenforceable. The validity of the remainder of these Terms and
Conditions is not affected.
Governing Law
As Nourishing Terrains is located in Victoria, Australia, these Terms and Conditions are governed by
and construed in accordance with the laws of Victoria, Australia.
Negotiation
In case you have any issue or compliant related to this website or these terms and conditions,
Nourishing Terrains and you agree to attempt to resolve the dispute by use of discussion and/or
negotiation if applicable.
Mediation
For disputes that are unable to be resolved within 21 days, we must agree to appoint a mediator
that is independent of both parties who will assist us in mediation. The costs of the mediation will be
equally bared by both parties.
Litigation
If the potential of negotiation through mediation is has been exhausted, with advice from the
independent mediator, a dispute may have to go to court. Such a situation is seen from Nourishing
Terrains as a last resort and we will strive to resolve any disputes without having to go to court.